Zero Tolerance Policy

See the source image

Zero Tolerance Policy


Here at the practice we exercise a “Zero Tolerance policy” with regard to Abusive and or Violent behaviour from patient towards any member of staff or any other persons on the premises.

Adherence to this policy means that we will take immediate action to remove you from the surgery and possibly our practice list.

We may also remove other members of your family, who are registered here at the practice.

Our surgery considers unacceptable aggressive behaviours such as; abusive or aggressive comments, shouting, cursing and any physical contact or throwing of any items.

Physical Abuse directed towards any member of staff or persons on the premises, will immediately be reported to the Police.